What Our Clients Say
We believe you'll find our whole approach to doing business a refreshing change. But don't just take our word for it!
I am delighted with the ease at which this has been done - and believe me the relief is considerable. The changes brought about by the transfer to Lutine of our book of AIG clients posed some challenging situations. Your team have been fantastic, their response times, often under some considerable pressure due to client demands, have always fallen within the timescales set and I am very pleased with the results.
Janet Bower - Financial Services Administration Manager
Rowanmoor Investment Management Limited
Birmingham based life assurance specialist Lutine Assurance continue to demonstrate that high service standards, market leading premiums and a genuine desire to win new business still exists in the financial services industry AND all with the same provider!
A commitment not to be afflicted by the mediocrity that pervades the competition Lutine are now looking to extend their reach into income protection and with their high service standards are sure to be outstandingly successful. If you have never dealt with this company before then give them a call to experience a revival in the ‘can do' mentality which is so refreshing!
Duncan Jones - Director
Investor First Limited
Lutine are without doubt head and shoulders above the rest of the market when it comes to protection assurance because they realise the importance of brokers being able to speak direct with underwriters. Where other insurers are relying on technology, Lutine are relying on their highly skilled people.
The problem with the standard insurers is the layers of administration/underwriting that you encounter which means Lutine have an agility in the business arena that most don't. Innovative products are key to Lutine and how nice to have an insurer that will assist with the design of plans that are unique to the market place.
Couple this with a slick administration division, excellent rates and full policy wording.....why look elsewhere!
Samantha Mistry - Director
Lark Life & Pensions
I have liaised with Lutine for a while now and find their service both courteous and accommodating. Their turnaround times are prompt in comparison with the rest of the Group Risk market. Keep up the good work Lutine!